All the videos of the talks and sessions at State of the Net 2018, themed Consequences, are now available on Youtube, combined into a playlist.
Today I contributed to a session of the open data research groups at Delft University. They do this a few times per year to discuss ongoing research and explore emerging questions that can lead to new research. I’ve taken part a few times in the past, and this time they asked me to provide an overview of what I see as current developments.
Some of the things I touched upon are similar to the remarks I made in Serbia during Open Data Week in Belgrade. The new PSI Directive proposal also was on the menu. I ended with the questions I think deserve attention. They are either about how to make sure that abstract norms get translated to the very practical, and to the local level inside government, or how to ensure that critical elements get connected and visibly stay that way (such as links between regular policy goals / teams and information management)
The slides are embedded below.
Iryna Susha and Bastiaan van Loenen in the second part of our afternoon took us through their research into the data protection steps that are in play in data collaboratives. This I found very worthwile, as data governance issues of collaborative groups (e.g. public and private entities around energy transition) are regularly surfacing in my work. Both where it threatens data sovereignty for instance, or where collaboratively pooled data can hardly be shared because it has become impossible to navigate the contractual obligations connected to the data that was pooled.
At State of the Net yesterday I used the concept of macroscopes. I talked about how many people don’t really feel where their place is in the face of global changes, like climate change, ageing, the pressures on rules and institutions, the apparent precarity of global financial systems. That many feel whatever their actions, they will not have influence on those changes. That many feel so much of the change around them is being done to them, merely happens to them, like the weather.
Macroscopes provide a perspective that may address such feelings of being powerless, and helps us in the search for meaning.
Macroscopes, being the opposite of microscopes, allow us to see how our personal situation fits in a wider global whole. The term comes from John Thackara in the context of social end ecological design. He says a macroscope “allows us to see what the aggregation of many small interactions looks like when added together”. It makes the processes and systems that surrounds us visible and knowable.
I first encountered the term macroscope at the 2009 Reboot conference in Copenhagen where Matt Webb in his opening keynote invoked Thackara.
Matt Webb also rephrased what a macroscope is, and said “a macroscope shows you where you are, and where within something much bigger, simultaneously. To understand something much bigger than you in a human way, at human scale, in your heart.” His way of phrasing it stayed with me in the past years. I like it very much because it adds human emotion to the concept of macroscopes. It provides us with a place we feel we have, a sense of meaning. As meaning is deeply emotional.
Later in his on stage conversation at State of the Net, Dave Winer remarked that for Donald Trump’s base MAGA is such a source of meaning, and I think he’s right. Even though it’s mostly an expression of hope that I typified in my talk as salvationism. (Someone will come along and make everything better, a populist, an authoritarian, a deity, or speakers pontificating on stage.) I’ve encountered macroscopes that worked for people in organisations. But sometimes they can appear very contrived viewed from the outside. The man who cleans the urinals at an airport and says he’s ensuring 40 million people per year have a pleasant and safe trip, clearly is using a macroscope effectively. It’s one I can empathise with as aiming for great hospitality, but it also feels a bit contrived as many other things at an airport, such as the cattle prodding at security and the leg room on your plane so clearly don’t chime with it. In the Netherlands I encountered two examples of working macroscopes. Everyone I encountered at the Court of Audit reflexively compares every idea and proposal to the way their institution’s role is described in the constitution. Not out of caution, but out of feeling a real sense of purpose as working on behalf of the people to check how government spends its money. The other one was the motto of the government engineering department responsible for water works and coastal defences, “Keeping our feet dry”. With so much of our country below sea level, and the catastrophic floods of 1953 seared in our collective memory, it’s a highly evocative macroscope that draws an immediate emotional response. They since watered it down, and now it’s back to something bloodless and bland, likely resulting from a dreary mission statement workshop.
In my talk I positioned networked agency as a macroscope. Globe spanning digital networks and our human networks in my mind are very similar in the way they behave, and hugely overlapping. So much so they can be treated as one, we should think in terms of human digital networks. There is meaning, the deeply felt kind of meaning, to be found in doing something together with a group. There’s also a tremendous sense of power to be felt from the ability to solve something for yourself as a group. Seeing your group as part, as a distinctive node or local manifestation, of the earth-wide human digital network allows you to act in your own way as part of global changes, and see the interdependencies. That also let’s you see how to build upon the opportunities that emerge from the global network, while being able to disconnect or shield yourself from negative things propagating over the network. Hence my call to build tools (technologies and methods) that are useful on their own within a group, as a singular instance, but more useful when federated with other instances across the global network. Tools shaped like that mean no-one but the group using it itself can switch their tools off, and the group can afford to disconnect from the wider whole on occasion.
Today I am enjoying the 2018 edition of the State of the Net conference, in Italy. Organised by Beniamino Pagliaro, Paolo Valdemarin and Sergio Maistrello.
This morning I provided a key note on Networked Agency, where I talked about rediscovering our ability to act. As networked groups, in real and meaningful contexts as the unit of agency. For that to be possible our tools, both technologies and methods, need to work for groups, be much easier to access. They also need to work both as a local instance as well as federated across contexts. From it striking power (classic agency) flows, agility to use and leverage the useful things coming at us over the networks, and resilience to mitigate the negative consequences that come at us over those same networks.
The slides are below.
The videos of State of the Net are online, including the video of my talk.
(Disclosure) Paolo is a long time friend and I had the privilege of contributing to previous editions in 2012 (Trieste) and 2015 (Milano). I’m also a member of the conference’s steering committee.
Facts, Facts, Facts (twitter), is the yearly conference (in Dutch) about data for policy development organised by the Province of Overijssel (for whom I worked the past year). This year’s theme is ‘uncomfortable facts’. I’m attending, with a final hand-over meeting of my work there early in the morning.
Frank Meeuwsen suggests an unconference day (in Dutch) in parallel to The Next Web conf. I’d be happy to help do that for 2019. In 2005 I helped create a ‘fringe event’ at KM Europe for the same reasons.
Today I was at a session at the Ministry for Interior Affairs in The Hague on the GDPR, organised by the center of expertise on open government.
It made me realise how I actually approach the GDPR, and how I see all the overblown reactions to it, like sending all of us a heap of mail to re-request consent where none’s needed, or taking your website or personal blog even offline. I find I approach the GDPR like I approach a quality assurance (QA) system.
One key change with the GDPR is that organisations can now be audited concerning their preventive data protection measures, which of course already mimics QA. (Next to that the GDPR is mostly an incremental change to the previous law, except for the people described by your data having articulated rights that apply globally, and having a new set of teeth in the form of substantial penalties.)
The session today had three brief presentations.
In one a student showed some results from his thesis research on the implementation of the GDPR, in which he had spoken with a lot of data protection officers or DPO’s. These are mandatory roles for all public sector bodies, and also mandatory for some specific types of data processing companies. One of the surprising outcomes is that some of these DPO’s saw themselves, and were seen as, ‘outposts’ of the data protection authority, in other words seen as enforcers or even potentially as moles. This is not conducive to a DPO fulfilling the part of its role in raising awareness of and sensitivity to data protection issues. This strongly reminded me of when 20 years ago I was involved in creating a QA system from scratch for my then employer. Some of my colleagues saw the role of the quality assurance manager as policing their work. It took effort to show how we were not building a straightjacket around them that kept them within strict boundaries, but providing a solid skeleton to grow on, and move faster. Where audits are not hunts for breaches of compliance but a way to make emergent changes in the way people worked visible, and incorporate professionally justified ones in that skeleton.
In another presentation a civil servant of the Ministry involved in creating a register of all person related data being processed. What stood out most for me was the (rightly) pragmatic approach they took with describing current practices and data collections inside the organisation. This is a key element of QA as well. You work from descriptions of what happens, and not at what ’should’ happen or ‘ideally’ happens. QA is a practice rooted in pragmatism, where once that practice is described and agreed it will be audited.
Of course in the case of the Ministry it helps that they only have tasks mandated by law, and therefore the grounds for processing are clear by default, and if not the data should not be collected. This reduces the range of potential grey areas. Similarly for security measures, they already need to adhere to national security guidelines (called the national baseline information security), which likewise helps with avoiding new measures, proves compliance for them, and provides an auditable security requirement to go with it. This no doubt helped them to be able to take that pragmatic approach. Pragmatism is at the core of QA as well, it takes its cues from what is really happening in the organisation, what the professionals are really doing.
A third one dealt with open standards for both processes and technologies by the national Forum for Standardisation. Since 2008 a growing list of currently some 40 or so standards is mandatory for Dutch public sector bodies. In this list of standards you find a range of elements that are ready made to help with GDPR compliance. In terms of support for the rights of those described by the data, such as the right to export and portability for instance, or in terms of preventive technological security measures, and ‘by design’ data protection measures. Some of these are ISO norms themselves, or, as the mentioned national baseline information security, a compliant derivative of such ISO norms.
These elements, the ‘police’ vs ‘counsel’ perspective on the rol of a DPO, the pragmatism that needs to underpin actions, and the building blocks readily to be found elsewhere in your own practice already based on QA principles, made me realise and better articulate how I’ve been viewing the GDPR all along. As a quality assurance system for data protection.
With a quality assurance system you can still famously produce concrete swimming vests, but it will be at least done consistently. Likewise with GDPR you will still be able to do all kinds of things with data. Big Data and developing machine learning systems are hard but hopefully worthwile to do. With GDPR it will just be hard in a slightly different way, but it will also be helped by establishing some baselines and testing core assumptions. While making your purposes and ways of working available for scrutiny. Introducing QA upon its introduction does not change the way an organisation works, unless it really doesn’t have its house in order. Likewise the GDPR won’t change your organisation much if you have your house in order either.
From the QA perspective on GDPR, it is perfectly clear why it has a moving baseline (through its ‘by design’ and ‘state of the art’ requirements). From the QA perspective on GDPR it is perfectly clear what the connection is to how Europe is positioning itself geopolitically in the race concerning AI. The policing perspective after all only leads to a luddite stance concerning AI, which is not what the EU is doing, far from it. From that it is clear how the legislator intends the thrust of GDPR. As QA really.
Will be speaking at State of the Net (SOTN) next month, in Trieste, about networked agency. I’m also on the steering committee of SOTN.
I just also confirmed speaking at the opening of the FOSS4GNL conference in July on ethics, local societal impact and shifting landscapes. (I was invited based on my keynote at the global FOSS4G in 2016)
Elmine and I are happy to ‘officially’ announce the Smart Stuff That Matters (STM18) unconference!
Friday August 31st (conference), and Saturday September 1st (BBQ party) are the dates. Our home in Amersfoort is the location.
This 4th ‘Stuff That Matters’ conference will be in honor of Elmine’s 40th birthday. Let’s throw her and yourself a party to remember. It’s the smart thing to do 😉
Smart Stuff That Matters will be about us, the things we care about, and the tools and behaviour we think we need to shape our lives in a complex world and to respond locally to global challenges.
Smartness isn’t limited to technology, or to your ‘smart home’ filled with gadgets. What is smart in the context of your community, your family, and how you relate to your city, or the country you live in? What is the smartest way to tap into the global networks and knowledge we now have access to? Yet shield yourself against some of the cascading problems too?
What provides you and the people around you with meaningful ways to decide, learn, act and organise together? (the thing I call networked agency) What skills and digital literacies are needed for you to consider yourself a ‘smart citizen’?
How do we need to (re-)shape tools so they become active extensions of ourselves, within our own scope of control?
Some of the smartest technologies are actually ‘dumb’ in the sense that they are passive technologies. Other technologies billed as smart aren’t so much in practice, such as the eternal internet-connected fridge or sticking Amazon dash buttons all over your house.
The stuff that matters is not just technology but how we ourselves take action, as part of our communities and networks. Technology and different ways of doing things can help us and make us smarter.
Invitations will be coming soon
Smart Stuff That Matters is a by invitation only event. There is no attendance fee, but a donation box will be present. We will start sending out invitations in the coming week, so watch your inboxes! If you’d like to receive an invitation feel free to get in touch and let me know.
Find more info in the menu above under STM18.
Although objectively speaking we were just in an overcrowded family home,
it felt like we were in a huge and spacious conference centre. …
The buzz of all those exciting and excited people
expressing and comparing their multitude of opinions,
made us literally forget where we were.
(Aldo about the 2010 event)
Last night at my birthday party one of the guests was Sam. He had just finished his Masters in 2009, when I invited him to Reboot in Copenhagen. A conference I first visited in 2005, which became a turning point in my professional life. In 2009 I was a main sponsor, and one of the perks was bringing people to the conference for free. Sam was one of them. At my birthday party he told me how that had been a pivotal point for him, an eye opening experience so shortly after his masters. He went on to create similarly inspiring events in the Netherlands with others, and remarked how spoilt he was with being able to do that. Awesome how paying the spirit of Reboot forward has influenced people till this day.