Category Archives: technology

Measure Your City / Meetjestad.nl

Now that we moved from Enschede to Amersfoort two weeks ago, we are starting to participate in local activities. Today I joined a workshop to build a sensor-hut for the ‘Measure your city‘ project. Initiated by amongst others ‘De War‘, also the people who started FabLab Amersfoort, it is a project to crowdsource measurements to track climate and climate changes inside the city.

The national metereological institute does not measure inside cities as it does not provide data that can be compared with other measurements across the country. By building a dense grid of sensors across the city it becomes possible however to track the emergence of ‘heat islands’ or see how paving over gardens or making them greener influences the city’s microclimates.

The sensor-hub I built this afternoon is based on Arduino, and uses LoRaWan, by means of the The Things Network, to communicate. It currently holds sensors for temperature and humidity, but is prepared to also measure sunlight exposure, rain fall and soil humidity / aridity. It also has a GPS antenna, to capture the location of the device correctly.

It had been a good while since I last handled a soldering iron, but following the ‘fit for all’ building instructions after a while I ended up with a ready device. After loading the right software, it became sensor 51 in the Measure Your City network. The second stage was building a hut for the sensor device, so it measures adequately: shielded from direct sunlight, with air allowed to float around it. This so it matches up with the standards that normal metereological measurements adhere to. After a few hours me and half a dozen or so others had their own sensor-hut to install at home.


the finished device


the hut for the sensors

I haven’t properly installed the device yet: the hut still needs a white coat of paint to reflect sunlight, before mounting it in our garden at about 2 meters height. It is already taking measurements however, and it can be followed through the online database of the network’s measurements. If you look at the current data for my sensor 51, you see it also hasn’t measured its location yet. If that persists as I properly mount it outside, there might be something wrong with the GPS antenna. The temp readings are still in-house readings, and do not reflect outside temperatures.


hello world: first data log entries

I will be running a The Things Network gateway in the near future (when the Kickstarter project delivers) as well, and helped initiate a LoRaWan/The Things Network group in my previous home city Enschede. Building this sensor-hut is the first foray into exploring how I will use that cheap IoT infrastructure currently emerging in the Netherlands. I am looking to add other sensors, along the lines of what e.g. FabLab Barcelona and Waag Society have created with the smart citizen kit, or this project from Freiburg measuring particulate matter in the air.

UPDATE: GPS is working now that the sensor is placed outside. Still need to paint it white though.

Meetjestad.nl sensorhut
Sensor hut in its intended spot in the garden

Mandatory transparency to counteract data hunger

Some disturbing key data points, reported by the Guardian, from a Congressional hearing in the US last week on the usage of facial recognition by the FBI: “Approximately half of adult Americans’ photographs are stored in facial recognition databases that can be accessed by the FBI, without their knowledge or consent, in the hunt for suspected criminals. About 80% of photos in the FBI’s network are non-criminal entries, including pictures from driver’s licenses and passports. The algorithms used to identify matches are inaccurate about 15% of the time, and are more likely to misidentify black people than white people.” It makes you wonder how many false positives have ended up in jail because of this.

At GEGF2014
Me, if you look closely, reflected in an anonymous ‘portrait’ (part of an exhibit on Stalinist repression and disappearances in Kazakhstan, 2014)

I am in favor of mandatory radical transparency of government agencies. Not just in terms of releasing data to the public, but also / more importantly specifying exactly what it is they collect, for what purpose, and what amount of data they have in each collection. Such openness I think is key in reducing the ‘data hunger’ of agencies (the habit of just collecting stuff because it’s possible, and ‘well, you never know’), and forces them to more clearly think about information design and the purpose of the collection. If it is clear up-front that either the data itself, or the fact that you collect such data and in which form you hold them, will be public at a predictable point in time, this will likely lead to self-restraint / self-censorship by government agencies. The example above is a case in point: The FBI did not publish a privacy impact assessment, as legally required, and tried to argue it would not need to heed certain provisions of the US Privacy Act.

If you don’t do such up-front mandatory radical transparency you get scope creep and disturbing collections like above. It is also self-defeating as this type of all encompassing data collection is not increasing the amount of needles found, but merely enlarging the haystack.

Using tech to flip facial recognition in video stories from Iran, at SXSWi
image by Sheila Scarborough, CC-BY

New Experiment: Working on Agency in a School Class

In the coming weeks I will be working with a Dutch school class (group 7, so 10/11 yr olds), in collaboration with the Provincial Library Friesland and their FryskLab team (a mobile FabLab).

Last summer I wrote a series of postings on how I see a path to significantly increase agency for various group in various contexts, if we succeed in lowering the adoption threshold for existing technologies and techniques. Then any group can recombine those technologies and techniques to create a desired impact in their own contexts and environment.

With a little bit of funding from the Dutch Royal Library, the Provincial Library Friesland and me will work with a school class of the Dr. Algraschool and later with people in a neighborhood to put that model to the test.

In collaboration with the NHL, a university for applied sciences, we will use the results of the experiment to propose a follow-up project as part of the NHL’s lectorate on ‘agile craftsmanship’.

The first session is Wednesday, where we will start with the class to discuss the type of things they would like to change or improve around themselves, and what capabilities they feel they themselves and classmates have. In a follow-up session we will combine those ideas and their talents with the facilities of FryskLab, and then work with the children to build their own prototypes, solutions and projects.

I’m looking forward to it. It’s been a long time since I worked with primary school kids. Back in 2007 I worked with 12 primary schools to integrate digital literacies in their regular lessons, where we explored what children were already doing online, and how schools could help guide that, and build on it in their lessons. And it will definitely be a pleasure to work with the FryskLab crew (who were such a great addition to our 2014 Make Stuff That Matters birthday unconference)

Frysklab in da house!
The FryskLab mobile FabLab, parked in front of our home, 2014

Dopplr Is Coming Back?

In the period 2007-2009 I was a heavy user of Dopplr, a geographic context tool. You’d add your upcoming trips to it, “I will be in Zurich January 4th”, and share it with your network “Your contact E.R. will also be in Zurich that day, and your contacts A.G., H.G. and A.A. live there.” This was helpful to spot potential face to face meet-ups with those people in your network you’d normally not bump into. It was a geographic serendipity tool, and it helped me meet up with people in my network regularly enough to make it worthwile to add my trips to Dopplr. For instance it enabled having a beer with Thomas (his and my photo of that moment). In 2007 I wrote about how Dopplr played a role in my digital routines, and in 2009 how I liked it as a contextual tool that, although geography based, doesn’t use maps.

dopplr2
DOPPLR: Account management for Stowe Boyd
typical messages from the original Dopplr

In 2009 Dopplr was acquired by Nokia, and similar to other useful tools Nokia bought (such as Plazes), it was then phased out. At some point (June 2013) I deleted my account, which by then had been dormant for a long time, after downloading all my data.

Ewan's Travel Report
Every year you received a beautiful overview of all your travel movements.

Now the domain Dopplr2.com is active (the original dopplr.com domain now hosts a site looking at legal aspects of current news) and promises to relaunch a similar service. It uses the same colors as the logo of the original Dopplr, so I will be curious to see what they offer when they launch.

How to Leave Evernote?

Evernote
How to deal with the green elephant in the room?

After I quit using Gmail earlier this year, Evernote has become my biggest silo and single point of failure in my workflow. I have been using it since October 2010 with a premium account, and maintain some 4500 notes, about 25GB total in size. With my move away from Gmail, my use of Evernote has actually increased as well. Part of my e-mail triage process now is forwarding receipts etc to Evernote, before removing them from my mail box.

As with leaving Gmail, there are no immediately visible alternatives to Evernote, that cater to all convenient affordances I have become accustomed to. This was already apparant when I quit Gmail, when Peter Rukavina and I exchanged some thoughts about it. So in order to make the first steps towards ditching Evernote, I will follow the recipe I derived from leaving Gmail, as I presented it at the Koppelting conference in August.

Why do I want to leave?

  • It’s a single point of failure for both private and work related material
  • It’s on US servers, and I would like my own cloud instead
  • It’s not exportable in a general format

What I don’t like about Evernote

  • No easy way to get an overview or visualisation of my notes (although notes are easy to link, those links are not visible as a network)
  • No easy way to mine the total of notes, aside from regular search for specific notes
  • No way to let Evernote use my own cloud / server for storage
  • No reliable way to share with others who are not Evernote users themselves

What I like about Evernote

  • Really everything can be a note
  • It’s cross device (I consult material on my phone, and store e.g. boarding passes there during travel)
  • It has good webclippers for most browsers (allowing choosing the destination notebook, tags, and add remarks)
  • I can easily share to Evernote from most apps on my phone
  • I can e-mail material to it, while indicating destination notebook and adding tags
  • I can automate Evernote stuff with Applescript (I e.g. integrate Evernote with my other core tools Things (todo lists) and Tinderbox (mindmapping)
  • It makes handwritten stuff, images, and scans searchable (even if it doesn’t convert everything to text)

Next steps will be coming up with viable solutions and alternatives for each of those points, and see if I can then integrate those into a coherent whole again. Terry Frazier pointed me to The Brain again today on FB. The Brain is a tool I heavily used from 18 to 13 years ago. It turns out this mindmapping/note taking tool is still around. It currently works cross-device and has Android and iOS apps, and allows attaching files and navigating links in a visual way. It comes at a hefty price though, and still looks like it really is from 1998. Will explore a bit if it might fit my needs enough to give it another try.

FOSS4G Keynote: Open Data for Social Impact

Last week I had the pleasure to attend and to speak at the annual FOSS4G conference. This gathering of the community around free and open source software in the geo-sector took place in Bonn, in what used to be the German parliament. I’ve posted the outline, slides and video of my keynote already at my company’s website, but am now also crossposting it here.

Speaking in the former German Parliament
Speaking in the former plenary room of the German Parliament. Photo by Bart van den Eijnden

In my talk I outlined that it is often hard to see the real impact of open data, and explored the reasons why. I ended with a call upon the FOSS4G community to be an active force in driving ethics by design in re-using data.

Impact is often hard to see, because measurement takes effort
Firstly, because it takes a lot of effort to map out all the network effects, for instance when doing micro-economic studies like we did for ESA or when you need to look for many small and varied impacts, both socially and economically. This is especially true if you take a ‘publish and it will happen’ approach. Spotting impact becomes much easier if you already know what type of impact you actually want to achieve and then publish data sets you think may enable other stakeholders to create such impact. Around real issues, in real contexts, it is much easier to spot real impact of publishing and re-using open data. It does require that the published data is serious, as serious as the issues. It also requires openness: that is what brings new stakeholders into play, and creates new perspectives towards agency so that impact results. Openness needs to be vigorously defended because of it. And the FOSS4G community is well suited to do that, as openness is part of their value set.

Impact is often hard to see, because of fragmentation in availability
Secondly, because impact often results from combinations of data sets, and the current reality is that data provision is mostly much too fragmented to allow interesting combinations. Some of the specific data sets, or the right timeframe or geographic scope might be missing, making interesting re-uses impossible.
Emerging national data infrastructures, such as the Danish and the Dutch have been creating, are a good fix for this. They combine several core government data sets into a system and open it up as much as possible. Think of cadastral records, maps, persons, companies, adresses and buildings.
Geo data is at the heart of all this (maps, addresses, buildings, plots, objects), and it turns it into the linking pin for many re-uses where otherwise diverse data sets are combined.

Geo is the linking pin, and its role is shifting: ethics by design needed
Because of geo-data being the linking pin, the role of geo-data is shifting. First of all it puts geo-data in the very heart of every privacy discussion around open data. Combinations of data sets quickly can become privacy issues, with geo-data being the combinator. Privacy and other ethical questions arise even more now that geo-data is no longer about relatively static maps, but where sensors are making many more objects as well as human beings objects on the map in real time.
At the same time geo-data is becoming less visible in these combinations. ‘The map’ is not neccessarily a significant part of the result of combining data sets, just a catalyst on the way to get there. Will geo-data be a neutral ingredient, or will it be an ingredient with a strong attitude? An attitude that aims to actively promulgate ethical choices, not just concerning privacy, but also concerning what are statistically responsible combinations, and what are and are not legal steps in getting to an in itself legal result again? As with defending openness itself, the FOSS4G community is in a good position to push the ethical questions forward in the geo community as well as find ways of incorporating them directly in the tools they build and use.

The video of the keynote has been published by the FOSS4G conference organisers.
Slides are available from Slideshare and embedded below:

Sunday Serendipity Reading Links

Every day I save a bunch of links from my explorations over the interwebs. Stuff that passes my radar, may become fodder for my writing at some point, but often gets piled and forgotten.I thought maybe it is good to share some of the unsought links I encounter, and some of the notions why I bookmarked it. Blogging of course used to be linklogging, sharing links to your blog neighbourhood, so let’s say it’s returning to a respected tradition. Here are a fistful of links from this week.

    Distributed web

  • IPFS, a distributed way of delivering webpages and files. Pointed out to me in the context of my postings on distributedness and agency. Napsterizing/torrenting everything. Also seems to want to preserve everything on the web better.
  • Steem is a blockchain based social media platform. Aims to ‘pay’ you for contributing, and do the bookkeeping in a blockchain ledger. Not sure that may work, nor that permanent records of each social media utterance are desirable. Like with IPFS mentioned above, ’not forgetting’ may not be a feature but a very concerning social bug. My friend Boris Mann is trying it out, looking forward to reading more of his reflections. I may not understand, I never understood the purpose of Medium either, which superficially seems to be the same thing but without the bookkeeping.
  • Anil Dash reflects on the lost infrastructure of social media. This resonates strongly with me in terms of what made blogging so exciting 10-15 years ago, as well as with my recent writings about agency. Part of the picture is weaving a tapestry of functionality across different services and tools that together are a potent mix. It needs plumbing like RSS, trackback and discoverability over the lines of conversations distributed over the individual blogs of the participants. My friend Lilia did her Phd on those distributed conversations. And as Hoder wrote seeing the web again after six years in an Iranian prison: much of our web now, such as Facebook, is just TV, not coffee house interaction.
    Governance

  • Free private cities. Sign up to live in one, so you have an ‘equal’ position based on contracted service provision. Because tinkering with democracy and the fact that others have different needs is bothersome, or such. Apparantly the social contract isn’t good enough. This has high overtones of Snowcrash Burbclaves, and the micro-democracy states (100.000 people each, and with every election there is freedom of movement globally to pick the government (corporate, value or ethnicity based) of your choice in the very entertaining near-future SF book Infomocracy by Malka Ann Older. These private city contracts don’t seem to account for the cost of leaving if you cancel your contract, as it is still territory bound, so finding a new service provider means physically moving. With all the social and monetary cost of doing that. Also seems to me that the Principality of Monaco held up as a good practice example, incorporated US towns, or the City of London for that matter provide ample demonstration of why this may not be the way forward to a more inclusive global society.
    Effectiveness

  • The Ribbon Farm, a blog by Venkatesh Rao, newly added to my feed-reader. His recent newsletter edition on premature synchronization as a cause of problems, chimes with a lot of my experience. Converging too early (because there are just 10 minutes left in the meeting), or forcing convergence in a group doesn’t help much usually. The leading example in the link being military reminds me of an anecdote I once heard about “the world championship of armies” where the US military units were failing because they waited or tried to confirm orders continuously, and the Dutch fared better because they upon receiving others did what seemed worth doing based on context and observation, not seeking further orders and disregarding the literal meaning of orders in the process. Desyncing, as a practice seems valuable advice, and similar to making stuff distributed by design, or probe-based evolution. Seek out new perspectives and let yourself be challenged as part of your routines.

Koppelting – Session on Leaving Gmail

This weekend the grassroots FabLab conference ‘Koppelting‘ is taking place in Amersfoort, Netherlands. Together with Dirk van Vreeswijk I’ll be doing a session this morning on how to leave Gmail and other walled gardens.

In this session I try to summarize the way I constructed my path out of Gmail in such a manner that it becomes a guide that may enable others to act for themselves. The talk explains why I wanted to leave Gmail, how I finally found a way, and what the replacement solution(s) are I now use. It ends with a ‘recipe’, based on how I found a way out of Gmail, to help you think about what keeps you in your own walled gardens, so it becomes easier to explore alternatives.

Outline and slides
Setting the scene:

  • Using gmail since July 2004
  • 250.000 conversations, across 770.000 messages. 21GB total.
  • 12 years the central hub for all my personal and work e-mail

Why I wanted to leave

  • In part: everything was on US servers
  • In part: because Google with my Gmail and all other data has a very extensive profile of me
  • But most of all: Gmail was a single point of failure. Losing access would mean losing everything concerning mail communications

How I left Gmail

  • From early 2014 started seriously considering it
  • Getting to action was hard as it is extremely easy to use what you have, to stick in your routine. Ease of use keeps you locked in
  • Finding “The Alternative” seemed impossible. Until I thought about the specific aspects that made Gmail so easy for me
    • Multiple addresses into 1 inbox
    • Cross device availability
    • Great filtering and tagging
    • A generic mail address as throw away mail
    • Spam filtering
    • Large free storage space
    • Great search
  • Two core things stood out after making the list
    1. GMail makes it easy to be lazy (piling not filing). I needed to treat myself to a better process: spend a few seconds now (delete, file, delegate), to save more time on search later
    2. What made Gmail great to me in 2004, is now widely available functionality and technology

What I have now
This is described in more detail in my earlier posting that triggered this session. For each item that made Gmail attractive to me I searched for an alternative. Recombining them into a new workflow is a viable alternative for my Gmail usage as a whole. Apart from the technology replacements, key part is up front contemplation and more continuous reflection on my working process. I’m a piler, not a filer, but adding a few seconds during e-mail triage to at least decide putting it in a pile that is not my Inbox, makes all the difference.

The slides are available in PDF on this site, and will be embedded below (currently upload is failing).

Leaving a walled garden planning aid
Although the path for me leaving Gmail took quite a bit of time, I think the journey can be abstracted into a recipe to make it easier to spot your own path out of a walled garden (Gmail, Dropbox, etc.)
The basic steps are:

  1. Pick the walled garden you want to leave
  2. List all the things that make it so convenient for you
  3. Reflect on what that list tells you, about your process and your tools
  4. Find replacements for each element, then recombine them into your new workflow
  5. Share what you found and did, so it is easier for others to follow in your footsteps

The outline and collaborative notes from the session are online on one of the etherpads of the Koppelting conference.

About Koppelting
Koppel is an old Dutch word for communal fields, Ting a Germanic word for a meeting of the free. Organized by the Amersfoort FabLab, a fully opensourced bootstrapped FabLab, Koppelting is the annual grassroots festival about peer production and free/libre alternatives for society.

Germanische-ratsversammlung_1-1250x715Germanic Ting, after the Marcus Aurelius column in Rome, public domain

On Agency: Summary and My Manifesto

Now that I’ve formulated my overall perspective on Agency (part 1 on distributedness, part 2 on defining networked agency, part 3 on technology needs), this is a summary of the key points and their consequences. Half of these are general insights, condensed from what I’ve been exposed to and absorbed in the past 10-15 years or so. These points are why it matters. The novel combinations I think I contribute (marked in bold) provide the ‘how’ to that ‘why’ by delivering the agency towards increasing our agency. These points form my manifesto to act upon.

The key points in summary are:

  1. The agency deficit and potential.
    There are many issues where many people recognize they need or should find different solutions, because existing structures are failing, but do not see a viable path towards action for themselves. This is the current agency deficit. At the same time many existing tools and instruments are underused because of barriers to entry or the form in which they are currently available. This is the agency potential.
  2. The potential of distributedness.
    Distributed digital networks are similarly structured to human networks. Hierarchies and hubs superimposed on a distributed network are rigid edge cases that don’t fully use the flexibility distributed networks can provide. Human networks can more successfully use technology when the same type of flexibility and fluidity is present in the technology used. This is the path to agency.
  3. The relevant unit of agency is a person plus related group in context
    The unit of agency to consider is not the individual on her own, nor a general ‘target’ group, but the combination of a person and the subset of meaningful relationships for a real and given context. Agency is networked. That way both the individual’s capabilities and perspectives as well as those of the relationships involved can be leveraged. This means that to discuss agency it needs to be done for specific contexts, and with knowledge of the relationships involved. No generic answers are possible, although examples are.
  4. Networked agency is the sum of striking power, resilience and agility
    Because your context does not exist in a vacuum but in a global network of other contexts and connections, agency is not merely about what you can do in your context (striking power), but also how you can mitigate (resilience) or leverage (agility) the consequences of things propagating to you from outside of it
  5. ‘Hard’ and ‘soft’ technology need to be always used in combination
    Methods and processes that take human networks as a given in how we act, organize and learn (community building, networking, complexity management etc), in combination with distributed hard technology / science is the relevant scope of technology to consider. Not just ‘real’ tech. This combination is how you create the needed bridge and conduit between the digital and us humans, out of the combinations agency emerges.
  6. Technologies need to be ‘smaller‘ than us, barriers lowered
    We need to seek out, recombine, or create expressions of that technology that allows the context specific user group involved to deploy, alter, and trust or control it, without barriers to entry based on money, expert knowledge, or time consumption. This often means making the technology truly distributed, such that local expressions of it are independently possible in an interdependent global network. There is a range of promising technologies on this path that however need an extra push.
  7. Reasoning from a desired specific impact, not from technology features
    It is necessary to reason from the desired impact. Issues that cannot be solved by a single individual, nor on a general level by a group or mass, but only with the active involvement of the group of people it concerns are the ones to focus on. Issues are context specific, so is impact.
  8. Making it specific creates a design aid
    Putting a (list of) specific contexts (person plus meaningful relations) at one end, and a (list of possibly) desired impact on a specific issue at the other, with the lists of potential hard and soft technologies in between, such as in the image below, can be used as thinking aid and design aid.
    It allows you to explore possibilities based on selecting varying combinations of certain technologies, or specific combinations of technologies already available in the involved context, to see how to provide agency to contexts/groups towards desired impacts. This provides agency towards creating agency.

Agency by Ton Zylstra

The Evolution and Role of My Agency Postings: Finding My Unifier

I finally wrote down the full overview of how I look at agency in our networked world, and the role of distributed technology in it, in the past weeks (part 1, part 2, part 3). It had been a long time coming. Here is a brief overview of its origins, and why it matters to me.

Origins
I previously (in the past 18-24 months) wrote down parts of it in rants I shared with others, and as a Manifesto that I wrote in January 2015 to see if I could start a hardware oriented venture with several others. I rewrote it for draft research project proposals (the image below resulted from that in June 2015) that ultimately weren’t submitted, and as a project proposal that resulted in the experiment we will start in the fall to see if we can turn it into a design method, which in itself will become an agency-inducing tool.

But the deeper origins are older, and suffused with everything I over time absorbed from my blogging network and the (un-)conference visits where those bloggers met, such as Reboot in Copenhagen. The first story I created around this was my 2008 presentation at Reboot 10, where I formulated my then thoughts on the type of attitudes, skills and tools we need in the networked age.
There I placed the new networked technology in the context of the social structures it is used in (and compared that to what came before) and what it means for people’s attitudes and skills to be able to use it in response to increased complexity. The bridge between ‘hard’ and ‘soft’ technology I mention in the three blogpostings on Agency, originates there.

The second story is my closing keynote speech at the SHiFT conference in Lisbon in 2010 (where we had to stay on a week because of the Icelandic ash cloud closing down European airspace). I blogged the submitted talk proposal, and video and slides are also available. There I talked about doing things yourself as a literacy (where literacy in the Howard Rheingold sense implies not just a skill but deploying that skill in the context of a community for it to be valuable), on the back of internet as our new infrastructure (an echo of Reboot 2008). I suggested that that socially embedded DIY was not just empowering in itself, but very necessary to deal with a complex networked world. Not just to be able to create value for yourself, but to be resilient in the face of ‘small world syndrom’ (the global networks finally making visible we live on a finite world) and cascading failures that propagate at the speed of light over our networks exposing us to things we would previously be buffered from or would have time to prepare for. I proposed the term Maker Households as the unit where DIY literacy (i.e. skills plus community) and local resilience meet, to create a new abundance based on the technical tools and methods that the networked world brings us. I was much more optimistic then how those tools and methods had already lowered the barrier to entry and merely pointed to the need to better learn to apply what is already there. I called upon the audience to use their skills and tools in the context of community, with the Maker Household as its local unit of expression. From those local units, a new global economy could grow (as the root meaning of the word economy is household).

Since then these notions have been on my mind daily but usually absorbed into every day work. I registered the domain name makerhouseholds.eu with the intention of writing up my SHiFT talk into an e-book, but never sat down to do it and let everyday life get in its way. Over time I became ever more convinced of the importance of these notions, as incumbent institutions started to crumble more and general discontent kept rising. At the same time I more strongly realized that the needed technology was failing to create more agency beyond a circle of power-users, and where broad adoption was taking place it was because key affordances were being dropped in favor of ease of use and ease of business models. Especially when I in 2014 started to explore how to make myself less dependent on tools that were providing convenience, but at the cost of exposing myself to single points of failure in what should be networked and distributed, and realized how much work it is to make the tools work for you (like maintaining your own server, or leaving Gmail). That triggered the ranting I mentioned, solidifying my conviction that Maker Households should be about packaging technology in ways that make it easy for people to increase their agency, without compromising their resilience.

Personal importance: Agency as unifier
Why this long overview? Because it seems it led me to finally finding ways to express what unifies my work of the past almost 20 years. As a kid I felt everything was connected, although everyone seemed to want put everything into discreet boxes. Internet and digitization made the connectedness all true, and I’ve been fascinated with the potential and consequences of that ever since I first went online in 1989, over 25 years ago. That unifier has however been elusive to me, even as all my work has always been about making it possible for others to better understand their situation and by using technology more purposefully act together with their peers based on their own perceptions of needs and wants. That was what drove me towards the change management side of introducing technology in groups and organizations, what drives my interest in dealing with complexity, informal learning networks, and the empowering aspects of various internet- and digitisation driven technologies such as social media, digital maker machines, and open data. That unifier has been elusive to my clients and peers often as well. I regularly have people call me saying something like “I don’t understand what it is you do, but whenever I search for things I think might help, your name comes up, so I thought I’d better call you.” Increasing agency as a unifier, from which different areas of expressing that flow, may put that confusion to rest.

Agency, as unifier, also makes the ‘menu’ below the way for me to explore additional fields and activities.

Agency by Ton Zylstra