From Designing for Civil Society by David Wilcox:
Blogging in Organisations – Remember People
Six Essentials for Effective Engagement
and from Chris Corrigan’s Parking Lot:
Stories, Engagement and Consulting
How stories influence human actions in organisations
From Earl Mardle’s Networked World:
How do I know it? It’s in the grammar, on how some languages use grammar to indicate source and validity of the given statement. Use your grammar wrong and you’re suspected to be a liar.