Home Office Workers Unite! That is the call Sebastian Fiedler put out earlier this week. He ponders about working a lot of your time in virtual environments, without close colleagues anywhere in physical vicinity: Though I am in frequent contact with various people in different parts of the continent and around the world, I have done very little to establish a local network of people who live and work in a similar way like I do. There must be loads in town… but we never seem to meet… and what I often find missing during a normal work day at home is the equivalent of the occasional coffee break that one gets with co-workers, the little chat on the corridor, and so forth. Sure, I compensate with mediated communication of all sorts… but the urban landscape and my mind is calling for something else.
I recognize Sebastian’s thinking and feelings in several ways. Proven Partners, the company I work with, has no office at all. We are 12 people, voted last year’s ‘most mobile company’ in the Netherlands, who meet at clients, along the road, or virtually. Phones, exchange server, e-mail, roadside restaurants and IM take the place of offices, conference rooms, coffee machines and gossip in the cafetaria during lunch. And I can emphatize with what Sebastian is saying. Face to face contact has different rhythms and nuances from our virtual encounters. In part this is of our own making, when we think that our virtual channels are for ‘business only’, where city sidewalks, terraces, markets but also our offices are geared to different rhythms and nuances. Marcel, a colleague who recently joined us was amazed at the amount of banter we were exchanging through e-mail. In his former job e-mail was ‘serious’ only, reminiscent of what Euan Semple recently wrote about. E-mail is our virtual coffee machine.
Whenever I work from home a number of days in a row, I get a bit restless. Because of working on your own. And the daily and frequent virtual contact with coworkers is not cure enough for that. To balance that we sometimes arrange to meet with colleagues to work together in the same geographic location. This isn’t perfect of course, as you find yourself usually in some café or restaurant at a considerable driving distance, without the usual office appliances, and without the comfort of being in an environment you ‘own’, in a territory that is marked as ‘yours’.
So being able to step outside for a bit and meet up with people in similar working conditions in your own neighbourhood seems like a good thing to me. Or agreeing to work together in some spot for a few hours, at someones place even. Fact is, apart from my partner Elmine, I don’t think I know anyone in our home town either that works the way she and I do. And I am certain there must be quite a few. I think I would enjoy having a small circle of people around in the immediate vicinity like that, so why did this not happen and emerge? All other routines I have emerged in response to a felt need, as far as I can tell, so why not this one?
Perhaps it is the result of how your focus starts shifting once you enter a more virtual working life. When I first started building relationships around the topics that interested me, knowledge management e.g., I started looking outwards. I knew I was unlikely to find people in my home town, and knew I had to take an international perspective. Two years on, while looking for a new job and finding my current position, I realized that while I was busy building international contacts around knowledge management I did not know anyone (well, one or two) in the Netherlands around this topic, let alone in my town. Even though I was looking for a job in the Netherlands. I had been so busy looking outside, and so captivated by the conversations I found there, that I did not notice I was creating this big blind spot called ‘local environment’. When we are used to meeting our virtual co-workers in Copenhagen, Vienna, or elsewhere, or that when they visit your home for f2f discussion it is not from within driving but from within flying distance, we easily forget that there might be people in similar working conditions right down the block. I think Lilia Efimova and I had already been in contact for several months on-line before we mutually realized we both lived in the same town, a ten minute bike ride apart, and had our first lunch discussing knowledge and blogging together, somewhere in 2002.
So I pick up the banner that Sebastian raised, and ask how many home office workers have you connected with in your home town? Home Office Workers Unite! And I think I might need to translate this into Dutch as well….