Over the years the Dutch public transport RFID card system has been weird and dubious in various aspects. But apparently some things do work very nicely.
Last Friday we left for Milano for a few days to go to SOTN15, making a short stop in Amsterdam to visit the Van Gogh Museum’s Munch exhibit. Somewhere between the museum visit and dinner near Museum Square I lost my national railway travel card with photo id. Frustrating, and I imagined loosing a lot of time getting it blocked and replaced. I still had a random anonymous RFID public transport card in my wallet, and I used that to get to the airport.
There I looked online what to do to get a replacement. It turns out I could disable my lost card immediately online, and apply for a new id card.
More importantly I could also attach my rail travel subscription to the anonymous RFID public transport card I still had, by entering the card’s number online. I did that, and used it after the weekend to get back home from the aiport, while still enjoying the reduced fares I normally have.
When I got back home, my new RFID card with photo ID already had been delivered and was waiting on the doormat. All my subscriptions and automatic top-up are on it again (except for the bike rental subscription which I had to re-attach online myself, as the accompanying letter explained). The money on the lost card was reimbursed automatically.
A surprisingly smooth and painless experience that took me a few minutes at most.
I spent more time going through my pockets searching before conceding my card was gone, then on fixing the problem.