Tag: bsf

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Today I’m working at Library Service Fryslan to further document and detail our Networked Agency based library program Impact through Connection. This is a continuation of our work last December.


The team in skype conversation, which is why all are staring towards the laptop.

We sat down to augment material and write this morning. In the afternoon we spent an hour talking to David Lankes. He’s the director of USC’s library and information science school, and the originator of the term ‘community librarian’. Jeroen de Boer, our team lead, had asked him last month for some reflection on our work. That took the shape of an extended skype confcall this afternoon, which was very helpful.

Trying to make our effort much more tangible in terms of examples and in supporting librarians in their role in Impact through Connections, is one thing that was emphasised. The need for training librarians in the methodological aspects of this, to help them feel more comfortable in the open-ended setting we create for this project, another. It also made us realise that some of the things we already mentioned, or did earlier, but since dropped of our radar somewhat, need to be pulled more into the center again. The suggestion to create multiple parallel propositions for libraries, as a way to better engage in conversation about the level of service provided, involvement of librarians, and the consequences different choices carry, I think was a good practical tip.


In conversation with David Lankes

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This week, like last week, I spent two full days working with the Library Services Fryslan’s Frysklab team. We sat down to in full detail document our work and thinking on the ‘Impact Through Connection’ projects. At the start of 2017 we did a first pilot, of which the design was based on my networked agency framework. Since then several instances of the project have been delivered, and the team noticed a pressure to oversimplify it into something focused solely on the act of digital making. It’s a type of greedy reductionism, to have something novel fit into the existing, and judge it not by impact but by needed effort to deliver the project. This often means it needs to be reduced to a point where it no longer requires change of those doing the projects, and the cheapest form in which it is believed the same results can be claimed on paper. Even if the stated purpose of the project remains to create that change.


Our 8 person team writing sprint in progress (photo Bertus Douwes)

As I said last week it is a luxury to sit down with dedicated people and document all we know and experienced around these projects, so we can build new narratives to help others embrace its core tenets and not oversimplify.
Even though working with Mediawiki is a pain, we’ve put together a strong amount of material. In the coming weeks we will be slowly detailing and shaping that to turn it into useful material for different stakeholders for these projects (our team, our pool of facilitators, library staff, directors, school leaders, teachers, children, their parents and the people in their neighbourhood). Early next year we’ll get together again to reflect with a wider group of stakeholders on whether we need more or different things to add.


Discussing some of our material before getting back to writing. (photo Jeroen de Boer)

It was good to in a sprint like this create a living document we can now take forward at a more calm pace.

Our team every time is in awe of the energy the projects create. During the pilot project we were regularly cheered and applauded when arriving for a session with the class of 10 year olds. In a video from the end of a project in the past days, our facilitators were sung to each in turn by the participating children.

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This week and next week I am working with the Library Services Fryslan team (BSF), the ones who also run Frysklab, a mobile FabLab. We’re taking about 5 full days and two evenings to dive deeply into detailing and shaping the Impact Through Connection projects BSF runs. Those are based on my networked agency framework. Now that BSF has done a number of these projects they find that they need a better way to talk about it to library decision makers, and a better way to keep the pool of facilitators much closer to the original intentions and notions, as well as find ways to better explain the projects to participants.

It’s quite a luxury to take the time with 5 others to spend a lot of time on talking through our experiences, jotting them down, and reworking them into new narratives and potential experiments. It’s also very intensive, as well as challenging to capture what we share, discuss and construct. In the end we want to be able to explain the why, what and how of networked agency to different groups much better, next to improving the way we execute the Impact Through Connection projects.

After doing a braindump on day 1, we used the second day to discuss some of what we gathered, figure out what’s missing, what needs more detail. We’ve now started to bring all that disjointed material into a wiki, so that we can move things around, and tease out the connections between different elements. This will be the basis for further reflection, planning to end up with ‘living documentation’ that allows us remix and select material for different contexts and groups.

Currently I think we are at the stage of having collected a mountain of thoughts and material, without much sight of how we will be able to process it all. But experience tells me we will get through that by just going on. It makes the luxury of having allocated the time to really do that all the more tangible.

This page is a Hub page, providing an overview of everything about Networked Agency in this wiki-section, with links and references leading away from it.

Networked Agency building blocks

This is my take on agency, which is a networked agency. I formulated it in 2016 as a way to express what unifies all my work, basically since I started working.

In our digital, globally networked and hence more complex age, we need a qualitatively different approach to agency.

This means embracing the affordances digitisation and networks give us.
This means designing our digital tools fully aligned with the core ideas behind interconnected networks (smart at the edges and within control of its users, can work alone yet (much better) locally or preferably globally connected).
This means taking complexity as a given, where experiences, probing, and responding to things play a key role.

This makes an individual including its meaningful relations to others, in a specific and real life context the relevant unit of agency.
This is networked agency.

Networked Agency, residing at the level of an individual plus its social context, I see consisting of three parts:

  • Striking power. The ability to (collectively) act and create on your own accord. This is where low-threshold tools are important, as is knowledge of working methods and processes.
  • Resilience. The ability to shield oneself against and mitigate negative consequences of other’s behaviour propagating through the network to you. This is where being able to work locally when disconnected is important, and temporarily suspending interdependencies. Next to early warning systems, and how to help put a brake on negative patterns you identify.
  • Agility. The ability to leverage, adapt and respond to opportunities from other’s behaviour propagating through the network to you. This means sensing what is going on early, seeing what aligns with the interests and needs of the local network, how to use that for yourself, and how to feed attractive patterns with ones own contributions to help sustain them. (e.g. open source development).

Relevant blog postings:

As an example of a design aid, I created the image below:

Application

Early 2017, in collaboration with the Frisian Library Service, we used the above to design a project with a primary school group, for them to design and create ‘solutions’ to things they wanted to change in their environment. The feedback was very positive, both from the participants, my project partners and the financing Dutch Royal Library. It turned into the basic working method of the Frisian Library Service, and we’re currently trying to extend that collaboration also with other local libraries in Europe.

Keynote video

At the June 2018 State of the Net conference in Trieste I gave a keynote on networked agency. A video, alongside my slides, is available.

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In the past weeks I’ve been part of a team working with a class of 10/11 year olds, as an experiment around increasing agency with 21st century digital skills, under the title Impact through Connection. In this I’m partnering with the NHL (university of applied sciences), and the regional Frisian library BSF, with some funding coming from the Dutch Royal Library as part of their Vision Mediasavviness 2016-2018 program. The experiment centered around helping the group to identify communal issues, situations they would like to change, and then to develop ideas and realize them. So that the group ‘gets’ that with various making and other machines and instruments, they have the agency, have the power, to change their surroundings for themselves as a group.

Since January we’ve been meeting with the school’s team, and then weekly 6 times with the class of 22 children. It was loads of fun, not just for the kids involved. The highest compliment we received was that one of them said “this is more fun than the annual school trip”. Another remarked feeling sorry that all other classes had to work, while they were making stuff. We pointed out that they too were working very hard, but differently, and that having fun does not mean you’re not working.

Yesterday we’ve had the final session, ending with presentations of the things they built (such as phone covers for phone-types that aren’t otherwise available, a way to look under water, a class room MP3 player for audiobooks, games, computer controlled door locks, a candy machine, a robot to counteract bullying, websites documenting the process, and a money system for the school).

Afterwards I returned home and jotted down a list of observations to reflect on. We plan to do a similar experiment with a group of adults from the same neighborhood as the school serves, as well as will aim to replicate it for other school classes.

First, for context, the order of the sessions we did.
Session 1: group discussion about the children’s environment, things they would like to change, ideas for making things they had. Resulted in a ‘wall of ideas’, ordered from ‘looks less hard to do’, to ‘looks harder to do’.
Session 2: getting to know maker machines (3d printers, laser cutters, electronics, etc.), by bringing the machines to the class room, and parking the Frysklab Mobile FabLab out front.
Session 3: getting to know programming (using Micro:bits, all the children got one to keep)
Session 4: Diving deeper in to the idea now they have a notion of what is possible with the machines and material available, using a canvas to think about what the idea solves, whom it is for, what part of the idea to zoom in on, and who in their own social network could help them realize it.
Session 5: building prototypes (again with Frysklab parked outside)
Session 6: building prototypes and presenting results

In non-specific order here are some of the raw observations I made in the past weeks, that we can further elaborate and chew on, to create the next iteration of this experiment.

On the process (time, time time!):

  • The school team school was extremely supportive, and the teacher showed enormous flexibility. She rearranged her normal class schedule extensively to ensure we had more time than we thought possible.
  • The process we designed worked, but we could have spent more time and attention to several parts of it.
  • The process worked in the sense that we got everyone to make things, and have them dive deep beyond the initial magic and wow of 3d-printing and laser cutters
  • We asked them to map out the groups they belonged to, and both their own and their classmate’s skills. We spent too little time to do that properly and to use it fruitfully in the process afterwards
  • We didn’t succeed in our original plan to bring the group to defining one or a few projects that were less person and more group focussed (except for the kid that designed a currency system for the school), and then select parts of that on which individuals or small groups could work. It seems we would need to spend more effort in the run-up to the cycle of sessions to do that properly
  • Working with a pool of people with specific domain knowledge that we could bring in when needed worked very well and strengthened the results
  • I used a canvas to help the group get to better defined projects, and while it worked, the steps in filling the canvas could have been better defined. Now some raced ahead, without key information for the next bits, while I worked with others to take the first few steps
  • The overall process hasn’t become clear to the group as a distinct shape, I think. Although that would enable them to design their own projects on their own (more on that later)
  • Having the children present their work to the group at the end was fun, useful and a good way to bring everything together again

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Two filled out canvases

On our team and the teacher

  • When we look at Making, we see how it is different from what was before, how all of a sudden ‘anyone’ can do things that took specialised machines and factories earlier, and how that changes the dynamics of it all. The children don’t see it that way, because they don’t have that history. Although that history is the source of our own fascination it is not the fascination you can confer to the children, as it is by definition a meaningless comparison to them.
  • Our large pool of people to help out was necessary to be able to provide adequate guidance. Even if adding 5-7 adults to a classroom feels like a lot.
  • More clearly articulating to the group which roles team members help might be helpful (e.g. I don’t know my way around the Frysklab truck, but still got asked a lot by the kids about it. I solved it by saying, I don’t know either, let’s go find out together)
  • The teacher could likely have a more defined role during the sessions (other than trying to keep a semblance of order), maybe also in building the bridges to other parts of the curriculum in the run-up?
  • We had several preparatory meetings with the teacher and others inthe school
  • There’s a lot I can’t do (too little experience with the machines to have internalized all routines, my own thinking is often too little visual and too much textual) It’s partly a pro as well (as it makes it easy for me to led the child lead the thinking proces, as I don’t have answers either)

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At work in the FabLab truck, and 3d printers chugging away

The path the children took

  • Large differences within the group, also in self-image, means very different speeds within the process (‘I don’t think there’s something I am really really good at’)
  • Finding out that the path from your fantasy to making it tangible reality contains disappointments (what is possible, what is realistic within time given, how does a result compare to what you imagined at first), and finding or not finding ways to surmount that disappointment
  • Not everyone was able to visualize from their ideas towards the parts that make up the whole, or different aspects and steps
  • Enormous richness in ideas, but sometimes very narrowly focussed
  • It is very important to build a bridge from the classroom project to at home (“can I take this home” “but this is something I can’t do at home”). Part of the empowerment lies here. (Also as they proudly told and partly mobilized their parents for their ideas as well)
  • They willingly left us their projects so the Frysklab team could show them on a national conference the day after the last session, after promising to return their projects soon

Visible impact and affect during the sessions

  • Really listening to ideas and trying think them through, remembering what they said about it 3 weeks earlier, is a boost in empowerment for the kids in itself
  • Children don’t have as many experience based associations and ‘hooks’ to listen to our stories, so examples are needed
  • Examples from ‘nearby’, such as the kid with a 3d printed hand prosthetic living in the neighbouring province are therefore very valuable. We need to collect many more of them.
  • Such appealing examples may also aid in bringing across the process and thinking model itself better
  • Giving everyone a Micro:bit during the process therefore turned Jeroen into a hero of everyone in the room (loud cheers!)
  • Taking things home is a source of pride
  • Other classes were jealous of this group
  • The group quickly build attachment to the team (where is Ton? Cheers when a team member arrives a bit late)
  • Concepts like ‘prototyping’ are hard, and zooming in on something small and maintaining attention is too

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Some of the created projects

The making itself

  • Robots! At first almost everyone wanted to build robots (to clean their room e.g.)
  • Things for yourself, versus things for the group. As said, before the making we likely need to build a ‘ramp’ towards more communal oriented projects
  • The realization for the chidren that things take time, can be complicated. That it isn’t magic but actual work
  • The dawning notion that programming means cutting everything into tiny ‘stupid’ steps (‘like explaining it to my 3 yr old sibling’)
  • Software is equated to computers and phones. That things that don’t look like computers can be programmed, and that hard- and software are getting merged more and more (cars, IoT, robots) takes time to land
  • Likewise ‘making’ is connected to hardware, objects and software mostly. Creating ‘systems’ or ‘processes’ is a novel concept (except for the currency making project). Challenging systems is like a fish changing the water it swims in.
  • Similarly for most, their actual environment (the street, the neighborhood, city etc, are also like ‘water’ and mostly perceived as immutable. Measuring things in your environment and acting on it was notably absent in the ideas
  • The attention span needed to zoom in on a small part at a deep enough level to be able to apply it is pretty hard to maintain
  • Building websites to document projects is an essential part the children came up with themselves. Needs to become a standard component of the process.

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Presenting results

Other circumstantial elements

  • Searching online for examples and useful material (like code snippets) can be a stronger part of the process (as answer to the frequent question “but how can I do that?”). Means paying attention to searching skills.
  • The mentioned websites can contribute to that by collecting links to resources etc.
  • Data collections didn’t play a role (likely as there were no ‘sensing’ projects), but could be a resource in other iterations
  • E-mail is not available to all children (not allowed to, don’t want to give out their parents e-mail), but often needed to register for online coding and making tools, or to create a website. Providing throw-away e-mails, like I personally do with 33Mail, is something to add to our toolkit.

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Gathering the group for the final group picture

(more pics here in this Dutch language posting by the Frisian library and Frysklab team)