Just received an email from Sonos (the speaker system for streaming) about the changes they are making to their privacy statement. Like with FB in my previous posting this is triggered by the GDPR starting to be enforced from the end of May.

The mail reads in part

We’ve made these changes to comply with the high demands made by the GDPR, a law adopted in the European Union. Because we think that all owners of Sonos equipment deserve these protections, we are implementing these changes globally.

This is precisely the hoped for effect, I think. Setting high standards in a key market will lift those standards globally. It is usually more efficient to internally work according to one standard, than maintaining two or more in parallel. Good to see it happening, as it is a starting point for the positioning of Europe as a distinct player in global data politics, with ethics by design as the distinctive proposition. GDPR isn’t written as a source of red tape and compliance costs, but to level the playing field and enable companies to compete by building on data protection compliance (by demanding ‘data protection by design’ and following ‘state of the art’, which are both rising thresholds). Non-compliance in turn is becoming the more costly option (if GDPR really gets enforced, that is).

2 thoughts on “GDPR as De Facto Norm: Sonos Speakers

  1. Sonos will not delete your data unless your speakers are disabled. Surely this is on breach of GDPR? This is the response I got when I asked for the data they hold on my account to be deleted:
    Hello Giles,

    Thank you for writing back.

    I understand that you are unhappy with the data that we collect.

    We can delete all your data that we hold for your account but if we were to do this then you will not be able to use your Sonos products as having a registered account is now a requirement to use Sonos.

    Please let me know how you would like to proceed.

    Kind regards,
    Matthew P.
    Sonos | Customer Care | Contact Us
    Ask questions, find answers, and share your thoughts on the Sonos Community.

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.