Last week ten of the twelve Dutch Provinces met at the South-Holland Provincial government to discuss open data, and exchange experiences, seeking to inspire each other to do more on open government data. I participated as part of my roles as open data project lead for both the Province of Overijssel, and the Province Fryslân.
There were several topics of discussion.
- The National Open Government Action Plan (part of the OGP effort), a new version of which is due next spring, and for which input is currently sought by the Dutch government.
- A proposal by the team behind the national open data platform to form a ‘high value data list’ for provincial data sets.
- Several examples were discussed of (open) data being used to enhance public interaction.
I want to briefly show those examples (and might blog about the other two later).
Make it usable, connect to what is really of significance to people
Basically the three examples that were presented during the session present two lessons:
1) Make data usable, by presenting them better and allow for more interaction. That way you more or less take up position half-way between what is/was common (presenting only abstracted information), and open data (the raw detailed data): presenting data in a much more detailed way, and making it possible for others to interact with the data and explore.
2) Connect to what people really care about. It is easy to assume what others would want to know or would need in terms of data, it is less easy to actually go outside and listen to people and entrepreneurs first what type of data they need around specific topics. However, it does provide lots of vital clues as to what data will actually find usage, and what type of questions people want to be able to solve for themselves.
That second point is something we always stress in our work with governments, so I was glad to hear it presented at the session.
There were three examples presented.
South-Holland put subsidies on a map
The Province of South-Holland made a map that shows where subsidies are provided and for what. It was made to better present to the public the data that exists about subsidies, als in order to stimulate people to dive deeper into the data. The map links to where the actual underlying data should be found (but as far as I can tell, the data isn’t actually provided there). A key part of the presentation was about the steps they took to make the data presentable in the first place, and how they created a path for doing that which can be re-used for other types of data they are seeking to house in their newly created data warehouse. This way presenting other data sources in similar ways will be less work.
The subsidy map
Gelderland provides insight into their audit-work
Provinces have a task in auditing municipal finances. The Province of Gelderland has used an existing tool (normally used for presenting statistical data) to provide more detail about the municipal finances they audited. Key point here again was to show how to present data better to the public, how that plays a role in communicating with municipalities as well, and how it provides stepping stones to entice people to dive deeper. The tool they use provides download links for the underlying data (although the way that is done can still be significantly improved, as it currently only allows downloads of selections you made, so you’d have to sticht them back together to reconstruct the full data set)
Screenshot of the Gelderland audit data tool
Flevoland listens first, then publishes data
The last example presented was much less about the data, and much more about the ability to really engage with citizens, civil society and businesses and to stimulate the usage of open data that way. The Province Flevoland is planning major renovation work on bridges and water locks in the coming years, and their aim is to reduce hindrance. Therefore they already now, before work is starting, are having conversations with various people that live near or regularly pass by the objects that will be renovated. To hear what type of data might help them to less disrupt their normal routines. Resulting insights are that where currently plans are published in a generic way, much more specific localized data is needed, as well as much more detailed data about what is going to happen in a few days time. This allows people to be flexible, such as a farmer deciding to harvest a day later, or to move the harvest aways over water and not the road. Detailed data also means communicating small changes and delays in the plans. Choosing the right channels is important too. Currently e.g. the Province announces construction works on Twitter, but no local farmer goes there for information. They do use a specific platform for farmers where they also get detailed data about weather, water etc, and distributing localized data on construction works there would be much more useful. So now they will collaborate with that platform to reach farmers better. (My company The Green Land is supporting the Province, 2 municipalities and the water board in the province, in this project)
Overview of the 16 bridges and waterlocks that will be renovated in the coming years
Various stakeholders around each bridge or waterlock are being approached