In a conference call this morning with an Eastern European client we discussed the need for more and better connections and relations, and moving towards increasing trust over time between those participating in these connections. This reminded me of the little primer I wrote a number of years back, on creating or strengthening communities more purposefully. By paying attention to a range of specific aspects that we would normally not consider as part of your management toolkit. Things like rhythm, spaces, and levels of engagement, or balancing safety and excitement, variety of perspectives, and being welcoming.
It is based on the great work of Etienne Wenger concerning communities of practice, which has been a key ingredient in my consulting practices in the past 15 years or so, ever since his 2002 book Cultivating Communities of Practice.
The primer, embedded below, describes the aspects I pay attention to when hoping to strengthen community, some stemming from Wenger, some from my direct experience, and provides examples of what type of action results from it. You can also download the PDF from my slide deck collection, if you like. Do let me know if it is of use for you.
I can also recommend the book by Etienne.