Category Archives: Open Data

Serbian Information Commissioner Now Publishing Open Data

Today a tweet from the Serbian office of the Commissioner for Information of Public Importance and Personal Data Protection thanked me and colleagues for promoting open data. As a result the Commissioner’s Office has launched an open data site today, on the data subdomain of their regular website, data.poverenik.rs. This is very good news, and a welcome consequence of the open data readiness assessment I did with the World Bank and the UNDP last year. In June I spoke with the Commissioner about their work, and his deputy already took an active role last December at the conference where we presented the results of the assessment.

In a press release (Serbian only), the Commissioner’s Office states that as further encouragement to the Serbian public administration, the Commissioner is opening up data concerning their own work. Thirteen data sets have been published, one of which I think is very important: the list of public institutions that fall under the freedom of information and data protection frameworks (over 11.000!). Other data published concerns the complaints about information requests and their status the office received, as well as complaints and requests concerning data protection and privacy.

With the help of civil society organisation Edukacioni Centar (whom I had the pleasure of meeting as well) the data comes with some visualizations as well, to improve the understanding of what data is now available. One allows navigating through the network of over eleven thousand institutions that fall within the scope of the Commissioner’s Office, another the status and subject of the various complaints received.

Serbian institutions(Screenshot of over 11.000 public institutions)

Steps like these I find important, where institutions such as the Information Commissioner, or here in the Netherlands the Supreme Audit Institution, lead by example. By doing that they underline the importance of transparency also to the functioning of their own institutions.

Open Data Readiness Assessment Kyrgyzstan Published

The UNDP has published the open data readiness assessment for the Krygyz Republic. From November 2014 to June 2015 I visited Kyrgyzstan three times for a week on behalf of the World Bank. In collaboration with the Kyrgyz Government and the UNDP, as well as local companies, civil society organisations and the coding community, we looked for the right starting points for open data in Kyrgyzstan, and which steps to take to get going.

The UNDP has now published the resulting report, which is embedded below. Download link here.

Open Communities / Refugeehack Wuppertal

Last November I attended the yearly Open Communities North-Rhine Westphalia barcamp (OKNRW), which was combined with a hackday called #refugeehack. The latter focused on using open data to help refugees find their way in Germany.

I presented my experiences working with local governments to help them use open data as a policy instrument. We did a year long project with 9 municipalities and 1 province in 2014-2015. The driving thought behind it was that releasing data can be a deliberate intervention in a policy field, as having data in my hands changes a stakeholder’s agency. Slides shown below.

Now a video, showing how the OKNRW 2015 & Refugeehack played out has been released (in German).

Open Data Readiness in Serbia

Last June I spent time in Serbia doing an open data readiness assessment for the World Bank. Early this month I returned to present the findings, and to mentor a number of teams at the first Serbian open data hackathon. The report I wrote is now also available online through the UNDP website.

odrareportthe printed ODRA report

The UNDP organized a conference to present the outcome of the readiness assessment and discuss next steps with stakeholders. At the conference I presented my findings to the Minister for Public Administration and Local Self Government (MPALSG), and a printed version was made available to all present.

ministerme conf1
(l) the minister (center, me left of her) on open data (photo Ministry PALSG), (r) discussing presented app datacentar.io (photo Hakaton.rs)

At the conference the 11 teams that created open data applications at the hackathon the weekend before, called Hakaton.rs, were also presented. The hackathon took place in the recently opened StartIT Centar, a coworking space (which got funded through kickstarter). I had the pleasure to be a mentor to the teams (together with Georges and Brett from Open Data Kosovo), to channel my experience with open data communities around Europe and open data app-building in the past 8 years. The quality of the results was I think impressive, and it was the first hackathon where I saw people trying to incorporate deep-learning tech. I aim to post separately on the different applications built.

mentorMentoring during the hackathon, with Milos and Nemanja. (photo Hakton.rs)

That the hackathon was about open data was possible because five public sector institutions (Ministry for Interior, Ministry of Education, Agency for Environmental Protection, Agency for Medicines and Medical Devices, and the Public Procurement Office) have been working constructively to publish data after our first visit in June. In the coming months I hope to return to Belgrade to provide further implementation support.

The report is also embedded below:

Serbia Open Data Readiness Assessment

Largest government spending is also the least transparant

Tuesday will see the presentation of the new Dutch national budget, during the traditional opening of the parliamentary year, ‘Prince’s Day‘.

58% (153 out of 262 billion Euro) of the budget is allocated to social affairs (78 billion Euro), and healthcare (75 billion Euro). These two largest domains are also the two least transparant ones. For both domains little to none exists in terms of meaningful open data.

On the contrary both domains are notorious for their opaqueness. In the social domain a massive decentralization has transferred billions to lower levels of government, making the way they are spent invisible to both Parliament and the High Court of Audit. In healthcare insurers and hospitals are fighting the Minister tooth and nail over disclosing even basic numbers they are legally bound to make public, and freedom of information requests end up in court.

The budget shortfall for the next year comes in at some 12 billion Euro, or about 8% of our spending on social affairs and healthcare.

I bet increased transparency in both the social and healthcare domains can surface lots of potential savings, by exposing inefficiencies etc. Even if you shave of just a few percents of spending that way, it may actually fix the hole in the national budget completely.

Planning for Impact with Open Data

On July 1st I gave a keynote at the OpenData.CH conference in Bern, Switzerland. I talked about using open data as a policy instrument, and looking at open data as a way to provide new agency to stakeholders around an issue, so they can create real impact. The conference organizers have published the video of the presentation, which you can see below, together with the slides I used.

A Month In Lucca (and CH along the way): Week 1

We’ve packed up the household for a month in Lucca, Tuscany this July with a week in Switzerland before it, and a short stay in Switzerland after it.

More relaxation and sabbatical than working in a different environment this time, so in that sense different from previous month long moves to Copenhagen and Cambridge or other extended working stays in Berlin, Helsinki and Switzerland.

A lot has happened, and is happening, to us and our close relatives on both sides of the family, making it a challenging year. So some extended time to be together with the two of us is something I was looking forward to a lot. At the same time I hope to be able to do some reflection, research and writing as well, in the hours where it’s too hot to venture out anyway. Before heading out to explore and enjoy Tuscany more, as I’ve never visited this area.

Half-way stop: Switzerland
The first week we spent halfway to Lucca, in Switzerland. Staying with dear friends in their home on Lake Zug, Elmine took it easy, while I spent most of my time working.

Walchwil breakfast view. Bbq in Walchwil
View on Lake Zug, and welcoming bbq

Swiss open data conference
Monday was spent on creating two presentations, one on open data as an instrument for policy implementation, one on the economic and organizational rationale for a national data infrastructure of ‘core registers’ such as the Netherlands and Denmark have, and others are currently exploring. Tuesday afternoon I took a train to the Swiss capital Bern for an early bird and speaker’s dinner with the organizers of the Opendata.CH conference. A lovely dinner at the bank of the river Aare. We were just underneath the Swiss parliament building perched on the edge of the higher lying old inner city, in a bend of the river. People were swimming in the river, letting the stream transport them before walking back upriver to jump in again.

Swimming in Aare river (Bern) Bern Opendata.ch
People swimming in the Aare, Opendata.ch banner

The Opendata.ch conference took place for the 4th time this year (I spoke there in 2012 as well), at the University of Bern. Over 200 people ignored the sweltering summer heat and sat in stuffy lecturing halls to discuss opening Swiss government data together. In the morning I gave a keynote where I asked how come we are still meeting like this, to encourage and convince? Why is the visibility of impact so fragmented? After which I proceeded with how starting from a (policy) goal, mobilizing stakeholders with open data leads to more easily visible impact. At the same time also creating intrinsic government motivation to keep publishing open data, as it becomes a valuable policy instrument. It seems the presentation went over well, getting a mention in the press.

The afternoon was given over to workshops. Together with my Swiss colleague André Golliez and with Alessia Neroni (Bern Univ for Applied Sciences) we hosted a workshop on building a national data infrastructure around core registers. I presented the experiences we made in Denmark (research done by colleague Marc) and Netherlands, as well as touching upon France (link to a opinion piece I wrote) and other countries. The Swiss current situation was very well described by Alain Buogo (Deputy director at Swisstopo) and Bertrand Loison (board member of the Swiss statistical office). This was the first such discussion in Switzerland and one I hope to continue.

After the conference I returned to Walchwil by train, joining three board members of the Swiss open data community until Zurich.

C360_2015-07-02-15-41-07-643_org Zürich Hardbrücke
Street art and shipping container shops in Hardbrücke

The next day I traveled to Zurich again to talk more with André Golliez, meeting at the Impact Hub, an international oriented co-working space in one of the spans of a railway viaduct, in the hipster dominated Hardbrücke area. We planned some next steps for our collaboration, which likely will see me return late next month for more meetings. Then we moved next door to pub and music podium Bogen F (viaduct span F), for the 60th birthday party of André, as well as the launch of his new open data consultancy. It was a good opportunity to meet some of his family, friends and professional peers. The relaxed bbq, and some wheat beers, made my German slip into a stronger Austrian accent (where I learned it as a kid), to the amusement of the Swiss.

Zürich Hardbrücke Zürich Hardbrücke
At Kultur Viadukt Bogen F

Open Data Barometer
Friday was spent mostly in conference calls while gazing out over Lake Zug. In the morning working with Aleksandar in Belgrade on the Serbian open data readiness assessment (see recent posting), and in the afternoon taking a deep dive into the methodology behind the W3C Open Data Barometer. The research for the 2015 edition is starting now, and me and my colleague Frank are doing the research for six countries (Austria, Switzerland, Ireland, Belgium and Netherlands). In the evening we had a leisurely dinner at the lakeside, in restaurant Engel.

Off to Lucca, but first…
We had originally planned to drive to Lucca on Saturday but traffic and weather predictions suggested to do otherwise. So instead we met up with our dear friends Hans and Mirjam, who moved to Switzerland 18 months ago, for a nice summer bbq. Much better to spend time in conversation than standing in a traffic jam in tropical temperatures. Sunday we then left relatively early at 8:30, cutting through the Gotthard Tunnel with ease and cruising along mostly empty Italian motorways (except for near Milano), to our destination Lucca, arriving early afternoon.

Here in Lucca, originally an Etruscan city, we were met by our kind host Enrico, who guided us to our apartment located right within the old city walls and gave us some useful tips to help us find our way around. In a renovated former nunnery we now enjoy a quiet home looking out over a garden towards the city wall, with the busiest shopping street Via Fillungo (dating from Roman times), with coffee, wine, shoes, and Italian food right in front of our doorstep. A nice basic meal at Gigi, after unpacking, finished up this first week.

Our gate in Lucca
The gate on Via Fillungo to the inner courtyard leading to our apartment

Flemish Open Data Day 2015

Today I am in Brussels, as a guest of the Flemish government. For the fourth time the ‘open data day’ is held in Flanders, bringing together public and private sector to explore possibilities for open data. I gave the opening keynote this morning, on building public services with ‪#‎opendata‬ in collaboration with other stakeholders.

At the request of Noel van Herreweghe, the organizer and Flanders’ open data program manager, I focussed on public service delivery with open data. My main message elements were to start from where you want to see impact, and then mobilize data and people around in such a way that the data change the opportunities stakeholders have to act.

In my examples I showed how it does take a different perspective on public service, with the citizen at the center of the design, not the internal processes. And that with open data you bring many more new stakeholders to the table, which makes collaborative services possible that become better as more people use them. In practice we see that in many cases civil society organizations or businesses create front-ends to what essentially are public services. At the same time, also data collection can be collaborative (such as BANO in France).
To turn government into a platform, a system of connected core reference data sets is a fundamental element. Denmark and the Netherlands have such systems, which are largely open data as well. France and others are discussing this, and Belgium and Flanders have identified some what they call ‘authentic data sources’. This allows others to build on this fundament, creating value that way. The end game for government itself is to be open by default and by design, as well as providing performance data on dashboards generated from live open data streams. This allows the public to simultaneously see, interact with and use the data for service provision and provide feedback.

Slides are online:

Open Data Readiness Assessment in Serbia

The week before last I worked on an Open Data Readiness Assessment (ODRA) for Serbia during a week long mission to Belgrade. It is part of my work for the World Bank and done in close collaboration with the local UNDP team, at the request of the Serbian directorate for e-government (part of the ministry for administration (reform) and local authorities).

Next to me visiting a wide range of agencies with local colleagues Irena and Aleksandar, my colleague Rayna did a roundtable with civil society organisations, and my colleague Laura a roundtable and a number of conversations with the business community. We also had a session with UN representatives, and WB project managers, to mainstream open data in their project portfolio.

Belgrado Belgrado
the unfinished orthodox Saint Sava church, and the brutalist ‘western gate’ Genex tower

Throughout the week we invited everyone we met inside government who seemed to be interested or have energy/enthusiasm for open data for a meeting on the last day of the mission. There we presented our first results, but also made sure that everyone could see who the other change agents across government are, as a first step of building connections between them.

The final day we also had a session with various donor organisations, chaired by the UNDP representative, to explain the potential of open data and present the first ODRA results.

In the coming few weeks the remaining desk research (such as on the legal framework) will be done, and the draft ODRA report and action plan will be prepared. A delivery mission is foreseen for September. In the meantime I will aim to also spend time helping to strengthen local community building around open data.

Belgrado Belgrado
Ministry of Finance, and the Ministry of Defence building that was bombed in 1999 by NATO

In Serbia, the dissolution of Yugoslavia and ensuing wars (Bosnia, Croatia), the Milosevic era, international sanctions, and NATO bombardments during the Kosovo conflict (1999), have left deep marks on the structures and functioning of government and other institutions (as elsewhere in the region).

I had always more or less assumed that in the early nineties the former Yugoslavian federal institutions had morphed into what are now the Serbian national institutions. Instead these federal structures largely dissolved, leaving gaps in terms of compentencies and structures, which are not helped by (legacies of) corruption and political cronyism. Serbia is a candidate for EU Membership, meaning a path of slow convergence to EU policies and regulations.

16 Months of Local Open Data

The culmination of over a year of work
Last month we concluded a project that started in November 2013. For the Province of North-Holland we worked with 9 municipalities to help them bring publishing open data into their normal routines.
We celebrated the end of the program with an afternoon conference of 125 participants in Amsterdam, sharing the experiences, the good, the bad, the splendid, the ugly.

The program
The program we designed is based on the notion that making open data part of normal operations requires learning by doing, and learning from others who are doing the same thing. Also by taking time for it, and us helping out on the work floor, you allow more colleagues to get involved as well as see new knowledge settle.
To make sure open data is not something ‘extra’ a government does for others (‘nice to have’) we seek to position open data as a policy tool (‘need to have’), that helps governments to engage with stakeholders and impact their own policy goals.

Four phases
The preparation phase was aimed at finding a number of municipalities to participate. They had to allocate people and time to it, and there needed to be some current local policy issues that provided a possible angle for open data. We talked to about 16 local governments, and in the end 9 joined the program.

Three implementation phases were part of the plan: 1) find internal support, raise awareness, and find a suitable policy topic as context. 2) select and publish data, find initial external stakeholders, 3) engage with stakeholders, help them use the data, and make the publishing process permanent.
In practice these three phases weren’t discreet, but overlapped and never ‘finished’.

plan
the plan

reality
the reality

A year long execution phase
The execution phase of the program started in March 2014, with a high-energy kick-off event where some 60 civil servants and political functionaries participated, and the 9 participating municipalities and the province signed the ‘North-Holland Smarter’ Manifesto. (The manifesto was a beautiful side project by my colleague Frank and our artist in residence Ate: wooden panels with different data visualizations of the region, and laser cutted pixelated shapes of the participating local governments to place signatures on. An afternoon well spent in the local FabLab Protospace)

manifest
the manifesto

The participating municipalities gathered for collective working days 4 times, and in between worked on their own. We helped out with providing guidance, examples and facilitating session and workshop both internally with civil servants, and externally with citizens, businesses and organizations. Each worked around a locally relevant theme, ranging from flash floods to new entrepreneurs in socially disadvantaged neighborhoods, from regional public transport for the elderly and schools, to financial transparency.

In the end most local governments started publishing data (not a small feat for non-urban local governments I’d say), and some moved it towards their line management successfully. A few first examples of seeing the data used exist, and most don’t see the end of the program as the end of their efforts but as the beginning.

Overall we included a few hundred civil servants and several dozen external stakeholders. Some of that work is still ongoing with our involvement, until May.

The final event

eventwork
participants working together at final event

We ended the program with a final event to present our learnings. Some 125 people from across the Netherlands, representing local, regional and national government entities came. We shared what we experienced roughly in the same way the program phases were designed, providing the participating municipalities with ample space to discuss what they had done and learned, what worked and what didn’t work at all. Some presented their data publishing platform, others their next steps, some recounted how they helped learn colleagues use data better themselves, others how settling on a policy theme early didn’t work for them. Entrepreneurs and data re-users talked about how they work with data.

It was a good and informal way to convey the actual work involved and how some things can take more time than thought (usually the social aspects), while others turn out to be much easier than anticipated (usually the technical aspects).

pnhopendata
the municipalities in North-Holland that are publishing open data (image Ruud Smith)

Getting past the hype
Plans and reality never match, and I think our program created the space and time for that to be ok and part of the journey. Our client with the Province said that to her the project was to help people move beyond the hype towards where open data is part of the normal way of doing things, and softening the ’trough of desillusion’ in the hype cycle. Judging by the quotes we collected of participants we succeeded in doing that.

curve
getting past the hype (image Isabel Brouwer)