« Read.io: Podcasting service (closed beta) | Main | BlogTalk Reloaded »

Not like this AOL!

aimbotchjob1.jpg Today when I started up my instant messaging services (I use Trillian to access Yahoo, AIM, MSN, GoogleTalk, and ICQ) a message screen popped up.

AOL had added two Bots to my buddy-list, MovieFone and ShoppingBuddy. So I could IM them for great holiday flicks and gift ideas.

AOL, I use IM to connect to people I know, it is a personal medium. I am not at all interested in asking robots for shopping ideas through IM. Worse, you provide this 'service' by adding stuff to my contact list without asking me and tell me to right click and delete if I don't want it there. Opt-out is not the route to go AOL. You violated my personal sphere and so have diminished my trust in you as a company. It also seems like I'm not the only one having issues with this behaviour by AOL.

aimbotchjob2.jpg

Permalink

Well said. Intruding into a personal communication system like this is just plain rude. The idea that they can simply assume that their users want a "shoppingbuddy" in their contact list, is absurd! (I wonder who wants to use an IM client for shopping anyway.) But even if it was an interesting service: They cannot put it onto people's contact list without asking!

Posted by: Martin Roell at November 17, 2005 10:34 AM

I have to say that I really disagree. I mean, true they didn't ask if we wanted these things added to our buddy lists, but really, is it that hard to just quick delete them. And actually, though the shopping one for me is about as useless as possible, the movie one has already come in quite handy. Thats all I wanted to add.

Posted by: Dan at November 17, 2005 08:34 PM

Dan, when you delete them, you get another message announcing that they have been removed from your buddy list. That is quite ridiculous.

Posted by: zoogies at November 18, 2005 11:46 PM

"AOL... trust in you as a company" - I believe that is an oxymoron, especially when you consider that AOL is, more specifically, a corporation.

“Want a better Internet? America Online."

Posted by: nog_lorp at November 19, 2005 09:58 AM

Post a comment










Remember personal info?






About

ton2small.jpg Weblog by Ton Zijlstra,
Enschede, Netherlands
I write about knowledge work and management, and the tools and strategies that help us navigate the networked world.
Contacting me is easy and appreciated:
E-mail, Skype, MSN

Syndication:
Full posts
Excerpts

Interdependent Thoughts in Dutch and German:
RSS Nederlands
RSS Deutsch

Where I am

MSN: MSN Online Status Indicator
Yahoo: Yahoo Online Status Indicator
Skype:
AIM: AIM Online Status Indicator
ICQ: ICQ Online Status Indicator
Plazes: Where is Ton?

Archives


May 2007
April 2007
March 2007
February 2007
January 2007
December 2006
November 2006
October 2006
September 2006
August 2006
July 2006
June 2006
May 2006
April 2006
March 2006
February 2006
January 2006
December 2005
November 2005
October 2005
September 2005
August 2005
July 2005
June 2005
May 2005
April 2005
March 2005
February 2005
January 2005
December 2004
November 2004
October 2004
September 2004
August 2004
July 2004
June 2004
May 2004
April 2004
March 2004
February 2004
January 2004
December 2003
November 2003
October 2003
September 2003
August 2003
July 2003
June 2003
May 2003
April 2003
March 2003
February 2003
January 2003
December 2002
November 2002

Bookblog


(last 2 entries) (rss)

Books I read


Authentic voices


Lilia Efimova *
Martin Roell *

Gary Murphy
Seb Paquet *

Sebastian Fiedler *
Frank Patrick

Thomas Burg *
Ross Mayfield

Terry Frazier
David Weinberger *

Dina Mehta *
Rick Klau

Stuart Henshall *
Elizabeth Lawley

Spike Hall
Andy Boyd *

Phil Wolff *
Matt Mower *

Jim McGee
Olaf Brugman *

David Gurteen *
Johnnie Moore *

Elmine Wijnia *
David Pollard

Julian Elvé
David Buchan

Denham Grey
Judith Meskill

Ian Glendinning
George Por *

Paul Goodison
Jack Yan

* met face to face


Miscellaneous

Technorati Profile

Powered by Movable Type and Qumana
i_use_qumana.png



Creative Commons License
This work is licensed under a Creative Commons License.