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The Seeds of Success
Dianne Ford of the Queen's School of Business in
Kingstown, Canada, has written a very useful paper
on Trust in KM. She addresses different aspects of trust, and directly links
them to different knowledge processes in organisations. This paper might be very
useful in translating what I have said earlier on the role of trust in
organisations and km into practical approaches. It is also very worthwhile to
check out the rest of the website of Queen's Business School's
href="http://www.business.queensu.ca/kbe/">Centre for Knowledge-Based
Enterprises.
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